Services

Welcome to The Rex Hotel!

 

It is with great pleasure that we received your reservation at our hotel. In order to make your stay enjoyable and pleasant, we suggest you keep in mind some information about our hotel;

 

– Smoking is not permitted in any of the hotel facilities, a fine can applied;

 

– Check-in from 2 pm and check-out by 12 noon on departure date;

 

– We accept pets on some room types, upon prior request and availability of the Hotel. There will be an extra charge per animal/day; Pets can’t be left unattended anytime;

 

– Important: The payment of a municipal tourist tax of € 2.00 per person/night is obligatory and will be applied for all guests aged 13 or over and up to a maximum of 7 nights per stay. For more information, please visit www.cm-porto.pt;

 

– When booking 4 or more rooms, our group policy applies and additional supplements/prepayment may be applied;

 

– When booking stays longer of 6 nights or in high constraint dates, we may precharge the credit card in advance to confirm its validity;

 

– Buffet Breakfast is served everyday from 07.30am till 10.30am;

 

– Bar is opened from 11.00am to 11.00pm;

 

– Rooms occupied are cleaned daily, till 3.00pm;

 

 

Cancellation Policy

Flexible Rates:

Cancellation is free of charge until 48h before arrival. After this period, one night of the reservation will be charged.

 

Prepaid Rates:

Cancellation is possible any time, however the total reservation amount prepaid can’t be refunded.

 

 

For any other questions, please read carefully our “General Rules”.